After extensive negotiations, JPMorgan Chase is set to take over the Apple credit card program from Goldman Sachs, which involves approximately $20 billion in balances. Disputes over financial protections and profitability have delayed the agreement, with both banks considering walking away from the deal.

• JPMorgan Chase is negotiating to take over Apple's credit card program from Goldman Sachs, covering roughly $20 billion in balances.
• The deal has been delayed by disputes over financial protections and profitability, with both banks at times considering walking away.
• Goldman Sachs struggled with customer service issues and mounting complaints on the Apple Card, straining its partnership with Apple.
• Goldman appears to be pulling back from consumer banking generally, while Apple is weighing taking more direct control over the card's operations and customer experience.